For players aged 21 and above

khelovip live's commitment to responsible gaming

When entertainment becomes a problem, seeking help is the boldest step you can take. khelovip live believes that betting and casino gaming are only enjoyable when you stay in control.

For players aged 21 and above only SSL Encryption 24/7 Support In Bangla and English
Strictly prohibited for those under 21

All betting and casino activity on khelovip live is for persons aged 21 or older only. Minors are not permitted to open an account or take part in any game. Age is confirmed during account verification, and in cases of doubt we may request additional proof.

Online betting is essentially entertainment — much like watching a film or buying a cricket match ticket. But like any form of entertainment, it needs to be kept within limits. Our Terms and Conditions state clearly that players should not wager beyond their means and should set a fixed budget before each session.

Responsible gaming means finding enjoyment not by chasing guaranteed wins, but by accepting that both winning and losing are possible. At khelovip live we provide the safety tools that let you decide for yourself — how much to play, how much to deposit, and when to take a break.

Your privacy is our priority. How we use information about how you play and how much you deposit is set out in detail in our Privacy Policy. If you have questions, you can visit our FAQ page, where common questions about setting limits and self-exclusion are answered.

Tools to keep yourself protected

Deposit Control

Daily / Weekly Deposit Limit

Set the maximum amount you will deposit within a given period. Once the limit is reached, no further deposits will be accepted.

Bet Control

Maximum Amount per Single Bet

Set in advance the maximum amount you will spend on each bet. This reduces the chance of a large loss in a single session.

Loss Limit

Weekly Loss Limit

Set how much you are willing to lose in one week. When the limit is reached, the session will close automatically.

Time Control

Session Time Limit

Set a limit on how long you play in one sitting. When the time is up, you will receive a reminder to take a break.

Temporary Break

Cooling-Off Period

If you feel you need a few days away, temporarily suspend your account for 24 hours up to 30 days. You will not be able to log in during this time.

Self-Exclusion

Long-Term Self-Exclusion

If you feel you need to stay away from gaming entirely, apply to close your account for 6 months, 1 year, or permanently. This decision cannot be reversed.

Set a Limit

To request a limit change, contact our support team via live chat or email.

Recognise the warning signs

If any of the following habits or feelings appear regularly, they deserve to be taken seriously.

Betting more after a loss to try to win back the money.

Taking money from household expenses or savings to bet.

Spending much more time playing than you planned.

Lying to or hiding gaming activity from family or friends.

Feeling restless or irritable when not betting.

Being unable to concentrate on work, studies or daily responsibilities.

If you notice these signs, please seek help without embarrassment. They are not a sign of weakness — they are an opportunity to take care of yourself.

Where to get help

khelovip live Support Team

Our support team is available 24 hours a day, 7 days a week in Bangla and English. Contact us directly via live chat for self-exclusion, setting limits, or any concern.

Family and Loved Ones

The people closest to you are the first and most important source of support. Talking about a problem can ease a great deal of stress. Tell someone you trust — a family member, friend or colleague.

Professional Mental Health Counselling

A counsellor or psychiatrist can help you in a safe and confidential setting. Mental health services are available at various government and private hospitals and clinics across Bangladesh.

Our commitment

khelovip live believes that building a healthy gaming environment is not the player's responsibility alone — the platform carries an equal share of that responsibility. That is why limit-setting features are active on every account and our team is trained to speak with empathy about any concern.

We carry out age verification strictly. If there is any doubt, we may request a copy of a national ID card or passport. Accounts belonging to minors are closed immediately.

If you have concerns about yourself or someone you know, do not wait — contact us today via live chat or at [email protected]. We are available 24 hours a day.

Active age verification process

Self-exclusion takes effect immediately

Trained support team

All information kept fully confidential

Frequently Asked Questions

Once a cooling-off period ends, your account is reactivated automatically. However, a long-term self-exclusion (6 months or more) is a firm decision — it cannot be reversed before the period is up. Once it ends, you may apply to reopen your account via live chat, but a review process takes place before any reinstatement.

Reducing a limit takes effect immediately. Requests to increase a limit are subject to a waiting period — usually 72 hours — which protects you from decisions made in the heat of the moment. To change your limit, contact us via live chat or email.

Yes. Family members can contact our support team to share their concerns. We will offer guidance while maintaining confidentiality. A self-exclusion request, however, must be submitted by the account holder.

khelovip live requires age declaration at registration. The verification process may require a national ID card or other government-issued document. If an account is suspected to belong to a minor, it is suspended immediately and any deposited funds are returned.

Yes, you can — and you should. Government and private hospitals in Bangladesh have mental health departments that treat gaming addiction and other behavioural issues. Our support team can also point you in the right direction.

No. All responsible gaming tools at khelovip live — deposit limits, bet limits, loss limits, cooling-off and self-exclusion — are completely free to use. They are a standard part of your account.

Related Pages

Terms and Conditions

Learn how to use your account and find out more about the platform's policies.

Read Terms and Conditions

Privacy Policy

Find out how your information is kept safe by reading the Privacy Policy.

View Privacy Policy

About Us

Learn how khelovip live works and who it is made for.

Learn About Us

FAQ

Find answers to common questions about setting limits, self-exclusion and more, all in one place.

Read the FAQ