khelovip live Terms and Conditions

1 Definitions and Applicability

These terms and conditions ("Terms") apply to the khelovip live platform and all its services. "Platform" refers to khelovip live's website, mobile application, and all associated digital services. "User" refers to any person who has registered on this platform or is using its services.

These Terms are available in both English and Bengali. In the event of any dispute regarding interpretation, the Bengali version shall take precedence. By accessing or using the platform, you confirm that you have read, understood, and accepted these Terms.

1.1 Scope of Terms

These Terms cover all products and services of khelovip live, including sports betting, live casino, slot games, virtual sports, and other gaming services. Separate terms may apply to individual promotional offers or bonuses, and these will be stated alongside the relevant offer.

2 Account Registration and Verification

To open an account on khelovip live, you must provide accurate and complete information in the registration form. Each person may operate only one account. If multiple accounts are found under the same person's name, they may be closed and all associated balances may be voided.

2.1 Required Information

Full legal name (as per national identity card)
Correct date of birth
Active mobile number (Bangladeshi)
Valid email address
Current address

2.2 Identity Verification (KYC)

khelovip live reserves the right to verify the identity of any account holder at any time. A copy of a national identity card or passport may be required before processing a withdrawal or for transactions above a certain amount. Withdrawal requests may be held until verification is complete.

2.3 Account Security

It is your responsibility to keep your account password and login details strictly confidential. Sharing your account with any third party is strictly prohibited. If you suspect any unauthorised access, notify our support team immediately.

3 Age Limit and Eligibility

All services on khelovip live are available only to persons aged 21 or above. Minors are strictly prohibited from opening an account or using the platform. If a false age is provided during registration, the account will be closed immediately and all deposited funds may be forfeited.

3.1 Geographic Eligibility

The services on this platform are intended for Bangladeshi users. Online gaming may be prohibited or restricted in certain jurisdictions. It is entirely the user's own responsibility to comply with local laws. khelovip live will not be held liable for any user's violation of applicable laws.

3.2 Single Account Rule

Only one account may be operated per person, per household, per IP address, or per device. If this rule is violated, all associated accounts may be closed immediately.

4 Deposits, Withdrawals and Payments

The minimum deposit amount on khelovip live is ৳300 and the minimum withdrawal amount is ৳800. Accepted payment methods for deposits and withdrawals are: bKash, Nagad, Rocket, Upay, and bank transfer (such as Dutch-Bangla Bank, BRAC Bank, Islami Bank).

4.1 Deposit Terms

Deposits may only be made from your own payment account
Using a payment account registered in a third party's name is prohibited
Once a deposit is completed, it is generally credited to your account instantly
For deposit issues, please contact us via live chat

4.2 Withdrawal Terms

Withdrawals can only be made to the same payment method used for the most recent deposit. Withdrawals are generally processed within 5 to 30 minutes. Account verification may be required before a withdrawal is approved.

4.3 Suspicious Transactions

If any transaction appears suspicious, khelovip live may temporarily hold that transaction and request additional information. khelovip live reserves the right to notify the relevant authorities if money laundering or fraud is suspected.

5 Bonuses and Promotional Offers

All bonuses and promotional offers on khelovip live are subject to specific terms and wagering requirements. Bonus funds cannot be withdrawn without meeting the wagering requirements.

5.1 Welcome Bonus

A 150% bonus is available on the first deposit, up to a maximum of ৳15,000. The bonus amount must be wagered 25 times before withdrawal. For example: a deposit of ৳1,000 will earn a ৳1,500 bonus, bringing the total balance to ৳2,500, with a wagering requirement of ৳1,500 × 25 = ৳37,500.

5.2 General Bonus Terms

Bonus funds are not direct cash; they can only be withdrawn after wagering is completed
Another bonus cannot be claimed while one bonus is active
The list of games eligible for each bonus will be stated on that offer's detail page
Unused bonuses will be cancelled once their validity period expires
If a bonus is claimed by fraudulent means, the account may be closed

5.3 Other Promotions

Separate terms apply to all promotions including weekly reload bonuses, slot bonuses, Friday special offers, and birthday rewards. Please read the terms and wagering requirements stated alongside each offer carefully.

6 Betting and Gaming Rules

It is each user's responsibility to fully understand the rules of a game before placing a bet or starting to play on khelovip live. A confirmed bet cannot be cancelled or changed unless a technical error is proven.

6.1 Internet Connection Interruption

khelovip live is not responsible for any interruption to a user's internet connection during a game. The game server's records will be considered final. If a disconnection affects the outcome of a game, a decision will be made after reviewing the server logs.

6.2 Technical Errors

khelovip live reserves the right to void any betting outcome resulting from a software or hardware error. If clearly incorrect or abnormal odds are displayed, the relevant bet may be voided.

6.3 Sports Betting Rules

Pre-match betting will close before a match begins
Odds in live betting may change at any time
If a match is postponed or cancelled, the related bet will generally be considered void
If match-fixing or collusion with any team is proven, the related bet will be voided

7 Prohibited Activities

The following activities are strictly prohibited on khelovip live. If detected, the account will be closed and all balances may be forfeited:

Depositing stolen or illegally obtained funds
Playing games using bots, automated software, or artificial intelligence
Exploiting loopholes in bonus terms to gain an unfair advantage
Colluding with other users to manipulate the betting system
Exploiting platform vulnerabilities to obtain an unfair advantage
Operating an account using another person's identity
Interfering with the platform's security systems or attempting to hack it

8 Account Closure and Suspension

khelovip live reserves the right to temporarily suspend or permanently close any account at any time without prior notice, particularly in cases of breach of these Terms.

8.1 Account Closure at User's Request

Any user may close their account on their own initiative. To do so, contact the support team via live chat or email. Any remaining withdrawable balance can be withdrawn before the account is closed.

8.2 Re-registration After a Ban

If an account is closed due to fraud or breach of terms, that person may not open any new account. If a new account is opened in violation of this ban, it will also be closed.

9 Limitation of Liability

To the maximum extent permitted by applicable law, khelovip live is not liable for:

Loss caused by an interruption to the user's own internet connection
Loss caused by the failure or delay of a third-party payment provider
Service interruptions due to force majeure events such as natural disasters, cyberattacks, or government directives
Loss arising from a user sharing their account details with a third party

Read our responsible gaming guide for more information about responsible gaming practices, where you will find information on setting limits and keeping yourself protected.

10 Privacy and Personal Data

khelovip live gives the highest priority to protecting users' personal data. Please read our Privacy Policy for details on how your information is collected, stored, and used.

10.1 Data Collection and Use

Personal data collected for the purpose of registration and service delivery is not sold to third parties. However, certain information may need to be shared with the relevant authorities for identity verification or to meet legal obligations.

10.2 Cookies and Tracking

khelovip live uses cookies to improve the website experience and for analytical purposes. By continuing to use the platform, you are considered to have consented to the use of cookies.

11 Dispute Resolution

If a dispute arises over a betting outcome or transaction, please contact the khelovip live customer support team first. Support is available 24 hours a day via live chat. Most disputes can be resolved through direct discussion.

11.1 Formal Complaint Process

If a matter is not resolved via live chat, send a detailed complaint by email. Include the transaction date, amount, game name, and a description of the issue in your complaint. khelovip live will review every formal complaint and endeavour to respond in writing.

11.2 Finality of Server Records

In all disputes, the game records and transaction history stored on khelovip live's servers will be considered the final evidence. If there is a discrepancy with information displayed on the user's device, the server records will prevail.

Visit our Frequently Asked Questions (FAQ) section for answers to common questions, including those about payments, bonuses, and accounts.

12 Changes to Terms and Effectiveness

khelovip live reserves the right to change, add to, or remove these Terms at any time. For significant changes, an effort will be made to notify users by email or via a notice on the platform. Continuing to use the platform after a change has been made will be considered acceptance of the new Terms.

12.1 Severability

If any provision of these Terms is found to be invalid or unenforceable for any reason, the remaining provisions will continue in full effect.

12.2 Entire Agreement

These Terms, our Privacy Policy, and the relevant promotional terms together form the entire agreement between the user and khelovip live. No oral or written undertakings beyond these documents will be considered part of this agreement.

Visit our About Us page to learn general information about khelovip live and read detailed descriptions of our services.